Survey – Patient experience on communication during Covid

The practice is conducting survey to gather feedback on your experience in the Covid19 pandemic. We would like to use the information to identify and where possible make improvement on the way care is provided.

Through the use of technology we have been able to offer patients telephone, video and online consultations which we feel have improved the efficiency of our service with increased accessibility for patients and reduced waiting times. We have been able to respond to more queries per day using this new system.

We would like to continue offering these services and would really value your thoughts. Please help us by answering the following questions, the survey ends 25th November 2020 at 18:00 hours:

Please click to start survey